Dealing with this service has been frustrating. There seems to be a bait-and-switch tactic at play, with a complete lack of disclosure about the terms. They are unwilling to provide any information when asked. The offer to settle for a specific amount seems suspicious, and I fear that when I try to pay it off, I will be told I owe more than expected. They refuse to put anything in writing, which raises red flags about their intentions.
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