I attended Clifford health spa yesterday 8th Jan 2026.I booked a spa day for Myself and my granddaughter (not on groupon ) ,We both chose to have a facial, as I had been before and said how nice it was . Unfortunately this experience was not the same . The treatment was nothing like a facial I have ever experienced which was upsetting as I had treated my granddaughter for her birthday. The two therapists didn't even start the treatments together , my granddaughter's therapist was clattering around at the back whilst my treatment had started?!!I had 3 applications of something , felt exactly the same product, rubbed in and then a final liquid applied and that was it !! No exfoliating and nothing like before. I felt it was not for the full allocated time is it seemed to be over very quickly. My granddaughter has not had a facial before so did not know what to expect, but she was not impressed, its hardly not very professional to hang towels on the lights to make it dark ? !!! It seemed very back street ...This experience spoilt the very nice day we had up until this treatment. However I would also like to mention you have a relaxation area upstairs with 14 relaxation beds but ONLY 4 beds working , and also was unable to find 2 beds together downstairs that were working. I have used your spa with my sister before and had the best facial experience ...why are your therapists not all working in the same way ?Very disappointed
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Clifford's Health Club and Spa offers the finest gym facilities in the Midlands. Choose from 800 different classes & try our luxurious Fire And Ice Spa.
