Place is a disgusting mess of a spa! Filthy changing rooms, urine all over the male toilet floors, more steam rooms out of order than working ones, the ones that work are never up to a good temperature and all have a damp, mildew and mouldy smell none have a nice fragrance. The 50 minute massage we got was 20 minutes and despite raising this with multiple emails, I've still had no response over a month later!The afternoon tea you get is a joke, we were made to stand waiting for 20 minutes despite being booked in for that rime slot. The quality of the food in 1 out of 10 and the coffee is instant and tastes horrible.The serving staff tried their best and deserve credit, despite their obviously appalling management team that run the place on far too lower staff to cope with the volume of people. Place was always a bit rough round the edges and you get what you pay for, but this last experience is my last as this is just rock bottom. And now they've had a fire which highlights that the place is not being managed well and that they cut corners with costs and maintenance
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Clifford's Health Club and Spa offers the finest gym facilities in the Midlands. Choose from 800 different classes & try our luxurious Fire And Ice Spa.
