This one star is basically for the mediocre massages, the spa is an absolute con, you go to complain, nobody responds, try go public on social media and you'll get blocked! So they only have "glowing positive reviews" on their media pages. Leaking GDPR information then getting blame for dietary requirements, which they messed up at the afternoon tea and "can't do anything because you've already eaten it" is disgusting. Luckily, it wasn't a severe allergy but I think unfortunately, it's probably going to take someone dying before they act! The staff do not want to be there and are constantly miserable, half the spa equipment doesn't work. I've been many times before but unfortunately I will put my money where it is worth spending and will no longer be returning, too many attempts and too many chances.
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Clifford's Health Club and Spa offers the finest gym facilities in the Midlands. Choose from 800 different classes & try our luxurious Fire And Ice Spa.
