From the minute my daughters and walked it felt like we were in a cattle market. The ladies changing room only had three cubicles. Space between the lockers was very minimal and getting changed was very stressful as people were wanting to get into the lockers.The spa environment was so crowded - all the steam/sauna rooms were full, there was no room in the jacuzzi, some of the foot spas were not working and there was nowhere even to sit and relax as the place was so crowded. We left after 45 minutes without having had any relaxing experiences, any treatments that were booked, the afternoon tea or the glass of processco. On our way out my daughter asked to speak to the manager and to request a refund. Customer Service was not the managers forte and she was very rude to my daughter.Would not recommend for an afternoon of relaxation unless you like being herded in and standing around
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Clifford's Health Club and Spa offers the finest gym facilities in the Midlands. Choose from 800 different classes & try our luxurious Fire And Ice Spa.
