Unfortunately it doesn’t allow you to put a 0 stars.They don’t ring back , they ignore emails and are full of excuses.Not had the dog ate my homework one yet though!What they are good at is taking your deposit and giving you a 4 to 6 week lead time and not contacting you back to book in the work.They’ve had my money for 14 weeks , I’ve been waiting 4 weeks for refund from cancellation from the lack of communication/progress. I’ve still not had my deposit refunded! Absolutely disgusting! First ‘we’ll look into it’ next ‘it should be sorted in 5-7 days’ (those 5-7 days come and go and still nothing) next ‘online banking is down’ next ‘financial director is looking into it’ next ‘company director is now involved’ next ‘we’ll ring back tomorrow with an update’…nothing!Currently in contact with trading standards ,which may take a while as Christmas holidays and then I’m going legal.Merry Christmas
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CLIMASTAR UK has been heating homes for the last 27 years, pioneering the creation of modern and efficient heating systems. We are fully committed to the development and production of the most efficient and controllable electrical heating available. We build beautiful heating systems that ensure we reduce your energy consumption by quickly heating rooms and only using energy when you need it. All of the Harmony range carries a lifetime guarantee in our MAGMA silicon batteries and a 10-year all parts and all labour guarantee covering our heaters. The HARMONY range by Climastar UK guarantees to future proof your heating.See more
