Customer service is dreadful. We came back from holiday to find our combi boiler had developed a fault. No hot water, and heating that wouldn’t turn off. We contacted them as soon as we could and it took them 3 days to diagnose the problem. Another 3 days to get the part needed, and up to today we have had no hot water for over 2 weeks, as despite the fact they received the part last week, it still hasn’t been installed.
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CLIMASTAR UK has been heating homes for the last 27 years, pioneering the creation of modern and efficient heating systems. We are fully committed to the development and production of the most efficient and controllable electrical heating available. We build beautiful heating systems that ensure we reduce your energy consumption by quickly heating rooms and only using energy when you need it. All of the Harmony range carries a lifetime guarantee in our MAGMA silicon batteries and a 10-year all parts and all labour guarantee covering our heaters. The HARMONY range by Climastar UK guarantees to future proof your heating.See more
