This package was arranged through Clinic Expert, including Rotta Hotel Istanbul, and it turned into one of the most stressful and disappointing experiences I’ve ever had. I would never recommend Clinic Expert. You are far better off booking directly with the surgeon yourself – it’s cheaper, more reliable, and far more professional.Rotta Hotel Istanbul is absolutely not worthy of being called a 5-star hotel. The bathrooms were dirty, facilities didn’t work properly, communication was difficult, the area felt unpleasant, and the service was terrible. This is the last place any recovering patient should be sent to.The hospital experience was no better. Cats were roaming inside medical testing areas, cleanliness was questionable, and hardly anyone spoke English, which made everything extremely stressful. My consultant, was great in the beginning, but once the deal was closed, it felt like he stopped caring. From that point on it seemed like it was all about money, not patient care. I was overcharged, the wrong garment size was arranged, I was constantly being passed around with no proper support, and the drivers were late and couldn’t communicate. Even when I complained about the awful food, nobody cared. There was simply no compassion and no effort to help – no mercy for humanity is exactly how it felt.All this unnecessary stress has affected my recovery, caused more swelling, and delayed my healing process. Believe me, you do not need this experience on top of surgery.The only positive part of this entire ordeal was the surgeon and his nurse – they were outstanding, kind, professional, and truly cared. If you really want a good experience, contact the surgeon directly, stay in your own hotel, spend just one night in a proper hospital, book your own flights, and use taxis. It will be cheaper, safer, and so much less stressful.As for Clinic Expert and Rotta Hotel Istanbul – completely disappointing, disorganized, and nowhere near what they claim to be. I genuinely wouldn’t recommend them to anyone.
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Clinicexpert is one of the biggest clinics in Turkey that offers Hair Transplant and Aesthetic Surgeries Operations. Our belief is to offer very high quality services with very competitive costs by very qualified medical staff, very developed hospital, and most recent technologies that guarantee best results for all our patients.
