I ordered (very expensive) Clinique products for a birthday. They were out for delivery on Monday with Evri but mysteriously were never delivered. There has been no update from Clinique or Evri on where the parcel is or when it will be redelivered, despite 3 phone calls and multiple online chats. I asked Clinique to resend as I believe this parcel is lost and they have refused. I tried to raise a complaint and they have no complaints process. I will never use them again.
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