I have never had good experience with Clive Mark for last 12 years. They always have some issues with delivery, stock, customer service but we have no other choice as it's schools appointed store. You can clearly see the problem with Clivemark as being a monopoly in the Midlands' uniform industry. Typical example; Recently we have received our child's uniforms and 2/3 of the items received were wrong, but they confirmed that they won't refund the return postage of these products. Returning the wrong items for the sake of their mistake is already a hustle for busy working parents and they even refuse to refund a little postage cost. I didn't hear any apologies from them for their simple mistake either. This made me wonder what kind of business this is in 21c.
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School uniform provider based in Newcastle Under Lyme
