clivemark.co.uk

2.8
2.8 Based on 16 reviews

School uniform provider based in Newcastle Under Lyme...

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Average Rating

2.8

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5

16 Reviews

5 Star
44%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
56%

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P Niradgy Sunny T
Check Walsall town centre! Overly price school uniforms, unnecessary! Today I visited Walsall town

Check Walsall town centre! Overly price school uniforms, unnecessary!

Today I visited Walsall town centre to buy my son's blazer uniform for Walsall Academy. The shop in the high street didnt had his size 38 for boys, they only sizes they had was 36 & 40 which were big and too small for my son (priced £36.99). I then called Clivemark which is two minutes walk from the Walsall high street shop to check their stock & they confirmed to have the size boy 38.

We went to Clivemark, for same uniform blazer from Walsall Academy, for same school, same size, same quality, Clivemark changed £46.

If you have to buy two blazers, two trousers, shirt, socks, ties, its a fortunate. For you Clivemark to be charging £9 on the top for same blazer I find it disgusting! No one is getting for free, its being paid, make sure the price for uniforms in one shop reflects the other

If a child goes to a school with old, wrong sized uniform they get bullied 🙄 for you to think its all about making money, for a child uniform its its wrong.

We had to go back to the other shop get the bigger size uniform, size 40, that does not fit my child because we did not have a choice. I only have one child to buy uniform for what about these parents that have more than one child. Its disgusting and Clivemark should not be allowed. Your price for all school uniforms should reflect the other shops, its same product same quality for same school. A Child School Uniform its something essential for a child to get an education, not a fashion clothes. And the only thing the " manager" or staff had to say had to say that's our prices! Disgusting. I will never visit your shop again.

Pls. Before spend your money in Clivemark, Check the shop in the high street and better customer service there too. You will pay more here for the same product.
And I would easily given you a zero review.

1
Date of experience: Jan 02, 2026
P Niradgy Sunny T
Overly prices school uniforms

Check Walsall town centre! Overly price school uniforms, unnecessary! Today I visited Walsall town centre to buy my son's blazer uniform for Walsall Academy. The shop in the high street didnt had his size 38 for boys, they only sizes they had was 36 & 40 which were big and too small for my son (priced £36.99). I then called Clivemark which is two minutes walk from the Walsall high street shop to check their stock & they confirmed to have the size boy 38. We went to Clivemark, for same uniform blazer from Walsall Academy, for same school, same size, same quality, Clivemark changed £46.If you have to buy two blazers, two trousers, shirt, socks, ties, its a fortunate. For you Clivemark to be charging £9 on the top for same blazer I find it disgusting! No one is getting for free, its being paid, make sure the price for uniforms in one shop reflects the otherIf a child goes to a school with old, wrong sized uniform they get bullied 🙄 for you to think its all about making money, for a child uniform its its wrong. We had to go back to the other shop get the bigger size uniform, size 40, that does not fit my child because we did not have a choice. I only have one child to buy uniform for what about these parents that have more than one child. Its disgusting and Clivemark should not be allowed. Your price for all school uniforms should reflect the other shops, its same product same quality for same school. A Child School Uniform its something essential for a child to get an education, not a fashion clothes. And the only thing the " manager" or staff had to say had to say that's our prices! Disgusting. I will never visit your shop again. Pls. Before spend your money in Clivemark, Check the shop in the high street and better customer service there too. You will pay more here for the same product. And I would easily given you a zero review.

1
Date of experience: Jan 02, 2026
Samantha Crossfield
Walk in the store at Smethwick this…

Walk in the store at Smethwick this morning asking for regular grey trousers or skirt and the lady sitting at the computer was very disrespectful. She needs customer service training

1
Date of experience: Sep 18, 2025
kudzai maponga
Unfriendly staff

Unfriendly staffThis is the 3rd time in a month l have received very unfriendly staff. The two old ladies seemed to be helpful to certain type of people each time l have been in there but to me it was so different. Not wanting to put my race in this but l am now sure it's absolutely because of it. Everyone else got treated with respect but l was treated with no respect and they were never cheerful at all. We are equal in the eyes of the Creator so noone should be treated differently because of their race. If only all school uniforms were sold all over the UK l would never have to visit Clive Mark Boldmere. If you are not strong enough to handle the stress that comes with being treated differently because of your race maybe best to order online and pay for delivery even if you live 2 min away from the shop.

1
Date of experience: Aug 29, 2025
Hedy
Awful customer service

It's been a very frustrating experience for me. We ordered school uniforms in June with the promise of receiving items within 3-4 weeks which was plenty of time for September. It's 2 weeks before school starts and we are still waiting for items. I have probably called more than 10 times and every time I've been told the items are out of stock with no resolution as to what to do? Send the kids to school with no uniform? Very poor customer service and no one seems to know what they're doing and keep passing you to different people. I'm not sure what will happen to my order and whether my kid will have uniform or not!!!

1
Date of experience: Aug 15, 2025
Averil
Uniform

Me n my daughter n hubby went to get some of her uniform yesterday, the shop was so busy but a young man named GEORGE, helped us while trying to serve a number of other customers, fast, professional n very knowledgeable, GEORGE you are a credit to the store, well done (bearwood branch) .

5
Date of experience: Aug 23, 2024
JL81
Visited Walsall store

Visited Walsall store, staff was so rude! Never again will I go in this shop! Left the store and went to crested instead, when I got home I called the store as I was fuming, the manager was rude and just wanted to get me off the phone. Will avoid this shop from now on!

1
Date of experience: Aug 15, 2024
Lucy Turner
Very helpful thank you 🙏🏾

Went to Kingsheath branch for my daughter’s secondary school uniform we were assisted by a delightful young man (with glasses forgot his name) helped us get everything from top to bottom uniform P.E kit you name it all different sizes and made sure everything was the correct size we must have been in the shop 1hr plus but was very supportive and didn’t rush us at all Unfortunately they did not have my daughters blazer size in the shop the nice lady (Lou I believe her name was)at the till checked the warehouse and ordered them for us even though she was clearly not well and snowed under as the shop was really busy due to everyone wanting uniform again she was very patient and attentive and assisted me with the whole check out process and double checked we had got everything we required and not missed anything

5
Date of experience: Aug 14, 2023
Carl Wright
My experience in this store was made…

My experience in this store was made easy by Miriam who helped me with sizes and what I needed for my child. Nothing was too much trouble for her and I left with everything I needed. Brilliant staff, great service.

5
Date of experience: Jul 31, 2023
Helped throughout.

We visited at the weekend with my daughter as she is starting secondary school in September. Faith was amazing, polite and friendly. She helped throughout our time in the shop and made it a lovely experience. My daughter is quite small, Faith was constantly trying to find us the right size and offering us different uniform to confirm her size so we could place an order. Nothing was too much trouble,Many thanks.

5
Date of experience: Jul 16, 2023

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