Call up today to chase up my case and the two lovely ladies I spoke with were very accommodating. First one helped me find the person I should be speaking with, second one got my query solved in the space about 20 minutes, then called me back to confirm that it was completed.
The two people I spoke with codes: ES1 & CE9
Message to the management team: Make sure those two get the praise they deserve and buy them both chocolate, everyone loves chocolate
Many thanks to you both ladies.
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We are a Medical Reporting Organisation that facilitates medico-legal reports.