I received a set of opal jewellery as a gift. Over time, I noticed the stones changed color, so I returned them for assessment. I was informed that opals are porous and can react to water, which I wasn't warned about when I received them. I agreed to send them for repair, but I was surprised to receive a quote for £238.50, nearly the cost of buying new items. I’m disappointed that there was no warning about potential water damage included with the jewellery. This experience has made me hesitant to purchase from this company again.
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Clogau is a second generation family business based in Wales. For over 25 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold - the Gold of Royalty for over 100 years.
Clogau jewellery is seen as an heirloom with both a personal and cultural meaning and a permanent tie to Wales – something valuable to pass down the generations. It is our heritage that defines what we are, and provides the cornerstone for our future – a future that will hopefully be as successful as our story has been to date.See more