closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Nicola
A SET OF IMBECILES

A SET OF IMBECILES. INSURD / CLOSE BROTHERSINSURD - Employ absolute idiots.My 81 year old Father wanted to renew his policy for his vehicle. Needed to supply his phone number which because of hisage and scams he did not want to do but was pressurised to so. Dad was sent a link for monthly payments credit confirmation by Close Brothers. He was sent a code, accessed his docs with difficulty as he can barely use a PC, signed docs, received confirmation THEN was told the policy was cancelled by Insurd as the 24 hour window exprired!Dad is 81 years old. He DOES NOT have a PC! He has to make a 10 mile round trip to the nearest library to use one! Less than 24 hours and this idiotic outfit has cancelled my elderly fathers' policy.This outfit is not for for purpose. If you value your sanity GO ELSEWHERE!Katie - I cannot phone as you will no doubt be unable to discuss my father's policy with me?

1
Date of experience: Sep 24, 2025

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