I have recently passed my driving test and as expected I went straight to change my insurance as I was eager to start driving. However, the process to change my insurance was extremely long and insufferable. The time they expect you to wait in queue on the phone is ridiculous I was transferred to many different lines and regardless of this draining process and 2 hours 30 minutes of waiting and trying I was still unable to actually get through to someone useful and insure my car. This means despite the fact that I passed nearly 3 hours ago I am still uninsured and unable to go out.
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