How I wish I could give ZERO STARS this company is dreadful and incompetent. I unknowingly ran into this company when searching for home contents insurance . I set up a direct debit for ease of payment BAD MISTAKE for the last 3 months they have tried to charge me DOUBLE THE PRICE by adding a supposed non payment to them telling me I am arrears...it turns out they were the ones in the wrong NOT ME or my bank. Today I decided to pay my insurance off in full requesting a receipt for the payment....GUESS WHAT they don't send out receipts. Seems as if they can't get anything right....*** AVOID AT ALL COSTS *
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