I put in a claim from Close Brothers. They were writing to me to say they would look into it, then said they had to wait for the court decision from another case, and said it would be a while before I heard back. After a few months, I heard from them to say that because I didn't keep in touch, they stopped my complaint and had destroyed all of the information. I complained about this but they are saying they didn't have to deal with me anymore because I should have answered their last email, asking for more information which I didn't receive. I now have no records because they've destroyed them all.
Claim your business profile now and gain access to all features and respond to customer reviews.
