Legal scam ?!Hidden commission included in vehicle financingI obtained a loan from Close Brothers Motor Finance through V12 Sports and Classics, which I also do not recommend, to purchase my vehicle.When I checked my financing agreement, I saw that V12 Sports and Classics had charged a £1,254.72 commission without my consent. It seems like everything was done behind the scenes.I tried several times to obtain the loan through my bank, Barclays. The funds would be released within 24 hours. However, the V12 salesperson persuaded me and said they could agree on the same monthly payment as my bank so I could finance it with Close Brothers.The persuasion was to pick up the new car the same day and sign the documents, avoiding any bureaucracy. I was naive and believed the salesperson, but I didn't know I would be paying a £1,254.72 commission to V12, built into my financing, which equates to almost seven installments of my monthly payment without my consent.On December 19, 2024, the Financial Conduct Authority (FCA) announced that it would extend the deadline for auto lenders to respond to complaints about any commission payments related to auto financing. This extension will last until December 4, 2025.This means they are allowed to continue charging these commissions without the customer's knowledge, in a hidden manner. This is ridiculous. Close Brothers supports such a shady business, deceiving customers and hiding information from them. I complained about the commission or DCA paid, and they informed me that they would only respond after December 4, 2025.Zero star!!! Legal scam
Claim your business profile now and gain access to all features and respond to customer reviews.
