Avoid using these if you can. I cancelled my car insurance monthly’s as I had sold the car. Ran close to settle the amount owed of £53.85 as per instructions from the insurance company. Close said nothing was outstanding and sent a letter to that effect. A week later a dodgy sounding debt collection company call CARS are chasing me for the money (paid) Close don’t seem to know what they are doing and could have sorted this when I rang to pay (I record all calls due to this type of thing). AVOID.
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