closebrothers.com

3.7
3.7 Based on 1.2K reviews

...

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SH10
Misleading and careless service- avoid at all costs

I had an extremely disappointing experience with this company and would not recommend them to anyone. I was shocked to find out that the monthly payments I was making for car insurance (PRIMA)were actually part of a loan agreement- this was never clearly explained to me at the outset. When ther was a minor issue with a direct debit( their fault) they immediately marked my account as in default. No care for the impact this could have on my credit score as it's been impeccable for years. PLEASE DO NOT USE THIS COMPANY FOR ANY FINANCIAL MATTERS

1
Date of experience: Jul 28, 2025

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