Absolutely horrible customer service. I honestly do not know who hires these people. Very rude and kept interrupting me. I asked three times to stop interrupting me and at the end I had to put the phone down. She was keep saying that she doesn’t know and that she is just telling me whatever she can see on her screen. When I mentioned that I spoke with someone else previously and confirmed what I was talking about she just said that her colleague was lying. So unprofessional! Also I’m pretty sure that these people that they hire for a finance service, they should at least know basic numeracy skills that she was obviously lacking!
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