Update: thank you for the response hower my loan is complete now. I've had no problems with regards when and how much money was paid each month. All went very smoothly.I wanted to settle early but could never manage to reset my online password. I tried emailing a few time but the details I gave them were apparently wrong (not sure how I could do this and was absolutely correct!) So, they would nit help me. I ask what part was wrong, they said they could not go any further. So, I couldn't get online and customer services wouldn't help either. I ended up giving up and just waiting it out as I only had 6 months to go.
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