I bought a motorcycle from superbike factory last October and the finance was arranged through close brothers. The bike is a lemon and so I turned to close brothers for help with the issues I was having with the dealer. Close brothers have been a waste of time since I reported the problem in February. My bike is still no closer to being fixed and my case handler at close brothers must be on permanent leave as I can never speak with her when I call. I have requested several times to hand the bike back and have been ignored on every occasion.i have asked to speak with someone higher about the trouble I am having but get ignored.i have just given up now and just make my payments on time even though i have no bike to show for it. Don’t buy a bike from superbike factory and don’t get finance from close brothers unless you are happy to be mugged off like myself.
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