Had car insurance for 1 year no problems. Just took out my 2nd year policy but they’ve tried taking payments from an old account. So automatically charged me £25 for their mistake. I even checked my confirmation email to make sure bank details were correct and they were. Only way to contact them is to ring them up which also isn’t helpful. I’ve had to pay the charge to carry on being insured. It’s a stupid mistake for such a big company to make. Wonder how much extra in falsely charged fees they claw in!!
Claim your business profile now and gain access to all features and respond to customer reviews.
