closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Shania Baker
Close Brothers Highly recommended Motor Finance Company

I had an issue with AB dealer [Feltham, London] who sold me a faulty car (which broke down on me not long after I had purhcased it). I raised this with the dealership but it was really difficult to deal with them as their team members were very aggressive and gave a lot of misleading / contradicting information & avoided accountability totally. However I was lucky to have close brothers as my finance company who managed to sort this for me. Their customer service was great and if I ever get a car finance out again, it'll only be with them. PS: I have also had my car insurance with them for a long time (before I even took out a car finance, and have never had any issues with them). You only know the true ethics and worth of a Company when something goes wrong, and I have never dealt with a better company in such circumstances. Highly recommended.

5
Date of experience: Dec 19, 2024

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