Used this company last year no problem. This year has been a nightmare, paid half of my insurance upfront and next payment not due till April and they keep trying to take money out of my account . Spoken to 5 different people that have said they will sort it but haven’t . They are now saying they are cancelling my insurance on the 23rd and put my account in default even though they can see I’ve already paid half the amount upfront. I have just recorded my last conversation with someone and going to ombudsman about this .
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