closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Lawton Clark
Tried to renew my car insurance with…

Tried to renew my car insurance with them but they have my DD details wrong ( was with them last year) they have my name wrong on the payments and have only the wrong amount of payments. tried calling them 3 time but the call drops after 4 minutes. If I cant get the resolved I need to find another supplier and cant use my car. Unbelieve I had a "call" from the person I had contacted me who said I cannot pay via a link sent by close bothers but need to give my account details to her over the phone. Obviously didnt give her the details. Close Brothers enter the real world!Reply again is a waste of my time I have to go through the press 1,2,3 etc and give a reference number that dont have cant I speak to a real person??????? Or the real person can call me I'm sure its possible as someone called me and asked me to give debit card details over the phone?

1
Date of experience: Aug 27, 2024

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