Unfortunately I did not have a good experience with close brothers. I was sold a faulty car by a dealer. I raised this to close brothers within the 6 month time bracket and had all documentation to prove the car had to be recovered on several occasions.when I initially raised this I was told I 100% had a case and I was well within my right to challenge. They sent out a mechanic to check the car to which I was then passed to a new complaints advisor who stated as there was no fault light they deemed the car road worthy (the cars engine would cut off intermittently losing all power). When I stated a car can be faulty without a warning light showing they told me to basically just deal with it myself and the advisor said we were done and he’d be hanging up. I also raised this to their complaints department and got no where.Would definitely think twice about using them again
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