Following my previous review I got a reply from close brothers asking me to contact them on 03333218566 they will give me a prompt response what an absolute joke ! I have rang them 3 times first time answer after being on hold for 15 mins to be cut off ! Second time on hold 20 mins to be answered and told then couldn't hear me put the phone down on me ,now been on hold 33 mins to be cut off yet again ! This situation going from bad to worse ! How can it be resolved when you can't actually speak to anyone please can you answer this ? Hardly a quick resolution is it ? Like I said in my previous review joke of a company run by clowns avoid at all cost !finally got through to be told a manager wanted to speak with me and would ring me back within the hour ! Guess what ?? They didn't ring within the hour! Someone rang much later and I couldn't take the call then I was at an appointment. Today I've rang yet again first time after 10 mins on hold cut off yet again seems they like doing this to customers just to make you even more annoyed. Rang again spoke to someone and the manager will ring me back, feel like I'm just going round in circles. Won't hold My breath this time. Joke yet again
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