Rang up 4 times to settle me agreement, first 2 times both times hung up. 3rd time finally got through to someone, go through the all the questions they ask then hung up again! 4th a time got through to somebody all the questions again explain to them that I want to settle my agreement said his system is down and he’ll transfer me to someone else and he hangs up again! Now it’s closed I will have to make another payment tomorrow and more interest to pay! He did it so they can make more money, it’s a joke! I have a right to pay my finance at any point in the agreement, I want my payment I made refunded please and want to pay the original settlement figure. I would appreciate if someone contacted me ASAP on this matter! I also have the conversation recorded, so if I don’t get a refund I will be taking legal action! Companies like this charge you extra money if you miss or don’t pay but when it’s the other way around they don’t give you anything back!
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