Was agreed finance over a week ago, I put down my deposit to secure my car and whilst i waited ONE WEEK for payout, they came to me the day of to ask to for payslips, i provided all in under 10mins- the incompetent bunch who work there thought my gross income was my net and withdrew the offer, stating i did not calculate my salary correct and that i earn more because I get a bonus (which does not count into salary) but clearly they don’t work for a real company and don’t know that. I provided my contract of employment without being asked too. Needless to say I am escalating to the financial ombudsman and they should be shut down for dodgy dealings.UPDATE: Your response shows your lack of accountability. You made an error and therefore need to acknowledge it not make pathetic excuses. You had my exact pay, affordability and credit info etc when accepting me- not only that your staff clearly kept miscalculating my annual salary though clearly evidenced on my payslip. So, the response is actually nonesense and furthers why I have escalated my complaint and will continue to until I receive satisfactory response acknowledge incompetence.
Claim your business profile now and gain access to all features and respond to customer reviews.
