Charged an extortionate late fee of almost £50 for a direct debit that was returned for whatever reason, how do you justify this? Then attempting to pay online their service does not work and the only option was by phone, had to take time off work to make the phone call, only took a week to sort it out but found out they had already sent a debt collector around to take photos of the car, this is a slimy, careless company with extortionate fees, if you can avoid using their motor finance division please do
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