Long slow multi contact laborious task to resolve finance issues. Long waiting times on phone to speak to customer care. Delays in refund payments 3-5 days. The payment was never processed. 10 days still no refund deposit promising expeditious payment 24 hours and zilch. Typical institution bureaucratic delays via different departments and multiple points of contact. Awful experience. This is what you will get when you have a dispute. Yet, if you miss a payment they will mark your credit file as such. One way street finance.
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