closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Charles Taylor
Avoid at all costs

Wouldn't even give one star if there were an option not to. They tried to take my DD payment a day early and it bounced because I hadn't been paid yet. Get a letter from them dated the day after the 'missed payment' stating they are charging me a £25 late payment fee! Means I now owe them almost double what I pay for my policy every month. No website on the letter to go to to sort it out, and their phone lines are shut on weekends. They are ridiculously greedy with disgusting customer service! AVOID!!

1
Date of experience: Feb 24, 2024

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