I am absolutely fizzing with this company. They have taken £200 out of my account for my old car insurance policy for a car I haven’t had for 6 months. I called and cancelled and cancelled the direct debit. HOWEVER unfortunately my new car insurers also use Close Brothers finance so they started taking the money from my new direct debit!!! It’s theft. Don’t go anywhere near them if you can avoid it!!! The best bit is they charged an extra £25 fee for it bouncing (on a direct debit I didn’t set up). The nerve. I will NEVER use this company again. The £25 fee is already exorbitant.
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