Cannot leave a 0 feedback10 months with no access to my account online and they still couldn’t fix the problem Gave me a 1 off log in password which still didn’t workGave me a settlement figure which they increased 10 days later albeit being valid for 30 daysThey think the financial code of conduct doesn’t apply to them and they can do whatever they want.Don’t reply to complaints when they are in the wrong, so if you complain and hear nothing - that is whyHonestly, I would pay a higher % rate than use these thievesAs you can see by the computer generated response (which everyone gets) they honestly do not give a damn otherwise they would call me !
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