closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Jana
Terrible company had car insurance…

Terrible company had car insurance through them in 2016 and the 30/08/2023 gets a letter that ive had a default payment and was charged £30 for this now after seven years they say that the payment wasnt defaulted and im entitled to a £30 refund wow after seven years after and no interest on my money but trying to get this money back what a joke i should of had the money back with in 14 working days witch was the 18/09/23 phoned them up three times and all ive got is its under investgation and they will contact me when this is sorted i think im going to take this down the small claims route to recover this money just to prove a point threre ok when their taking your money but when you want it back its a different thing god help any one if they ever need to put a claim in you might get it paid out when you are six foot under what a joke so here we are on the 25/09/23 still no refund so people make what you will of this company but i will be avoiding this at all times and i hope who ever reads this will do the same would give a minus star if i could

1
Date of experience: Aug 30, 2023

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