The process was quick and easy, HOWEVER....When i started the finance it was agreed at 11.9%, upon reading and ready to sign,i noticed with no warning or communication, it had jumped to 15.9% after already having completed a hard search on my credit file. Having phoned to ask why they said i was "sort of " high risk even with a Perfect credit score and agreed to reduce the rate to 13.9%. Why not do this in the first place or just let me know before searching and affecting my file. If i did not go with CLOSE then a hard search would impact me with other providers.
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