closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Doug B.
Unhelpful, rude, obnoxious staff - BEWARE

Took out the finance package through superbike factory, paid my deposit but due to a change of heart the next day I cancelled. Spoke to both the finace company and the superbike factory and was given assurances it was cancelled. All the blurb says you have a "cooling off" period if you wish to cancel. Imagine my surprise when I cancelled the DD and then started reciving threatening letters, txts and emails saying I had missed the first payment. It took multiple phone calls to resolve where I was treated with indignation by the rude, obnoxious staff or telephone thugs. A message to anyone if you can get a loan through a bank rather than finance do it. Leave these cowboys alone...Never deal with them!

1
Date of experience: Jul 12, 2023

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