Absolutely shocking company. Customer service was terrible and rude I went on a comparison website and they were coming up with the cheapest car insurance. I accidentally made an error on my no-claims bonus and I received an email to say that my insurance was now £1400. I had the policy for 3 weeks so I thought it would be straightforward to cancel. I had already paid the 1st instalment of £180. I explained to the call handler that I could not afford the policy and I would like to cancel The call handler was so rude and said that I had to pay a cancellation fee of £180. I managed to cancel the policy but have been billed 180 and they have also taken another £70 out of my account today.I have taken insurance with a new company so easy and affordable Do not take insurance or deal with this company at all!
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