My husband is currently with this company paying for bike finance but he no longer has the bike, the bike broke after 3 days and was returned, he was told by close brothers to not accept the bike back and they will escalate it, this was 2 months ago! He is still currently paying this company as they said if he stops it will affect his credit score. Close brothers have said they will unwind the contract as the bike wasn't fit for purpose but every time we call no one has any idea what's going on! We have sent multiple emails and not had a response and every call is left with "we will call you back" but no one ever does! We have been in touch with the financial ombudsman and will be escalating this further. DO NOT USE THIS COMPANY!
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