closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Carrie Ann C.
Absolutely awful company!

Absolutely awful company!!update Stay away!! Had a car on finance with them and feel into some arrears due to my bank blocked the DD a simple phone called to inform me or a letter to say and i would have happily paid! they did actually ring me once! With NO LETTERS warning to say my agreement had be terminated they say they sent out letter and called but I can confirm they did NOT, this is the best bit…… they take the car and 2 weeks later I get a letter telling me about my arrears and asking me to just simply pay them but the letter is dated 4 days ago from today and the car was taken 2 weeks ago as the agreement was terminated, clearly something has gone very wrong on there behalf! the letter just proves they didn’t send it out in the first place 🤷🏼‍♂️

1
Date of experience: Apr 28, 2023

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