closebrothers.com

3.7
3.7 Based on 1.2K reviews

...

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Stay away from this service

I strongly advise against using this service. I tried to pay off my remaining finance balance early, but was transferred between different departments for nearly an hour. They either hung up or promised to call back within three days, which never happened. Eventually, I managed to pay it off online, and they confirmed it through a phone call and email. However, they still sent bailiffs to my home in my absence, leaving a letter accusing me of fraudulent activity. When I contacted the number on the letter, they assured me I hadn’t done anything wrong and were puzzled about the bailiffs' visit. I wouldn’t trust this service, and I recommend not entering into any financial agreements with them unless you want to waste time on the phone and face harassment.

1
Date of experience: Jan 09, 2026

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