Well it's been 13 months since Closet Factory started my project... I had to find another company to finish the job which voids their so called "lifetime warranty". The new Houston franshise owner, Joe Ali, is a rude ill-mannered child. Closet Factory corporate is aware of how Joe treats his employees and customers but refuses to acknowledge the complaints. Phone calls and emails will go unanswered. There's gaps in the corners and edges weren't trimmed properly. They installed silver hinge caps which didnt match the rest of the hardware. Just flat out refused to fix. Don't believe the 5 star reviews... they're fake or paid.Thank you to Costco for making it right and to The Tailored Closet for finishing the job Closet Factory refused to do!
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You are unique and so are your needs. When it comes to creating custom closet solutions that are imaginative, well-organized and satisfy your design sensibilities, we believe the process must begin with a partnership between you and one of our designers. Together we will create a storage system individually designed for the way you live and the items you store. And then we style your closet to fit seamlessly into the aesthetic of your home.See more
