f there was an option for zero stars, I would give it.
This company delivers faulty, subpar, and unusable beds. It's been 6 weeks, and they still refuse to acknowledge that I was delivered a bed with the wrong headboard, and after only a week, a broken drawer.
The customer service is abysmal—just repetitive emails every 3-5 days, with no actual resolution in sight. I deeply regret not doing more research on this company before purchasing. It’s alarming that they are still in operation.
I strongly advise staying away from Cloud9yn and any offers on Wowcher. The experience has been nothing short of frustrating.
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