cloudbeds.com

3.1
3.1 Based on 21 reviews

More than a PMS, Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. With Signals, the industry’s first AI foundation mo...

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Gwen
No way to follow up after a booking and no confirmation email

I made a reservation through cloudbeds and did not receive a confirmation email. I have been searching everywhere to try and find out how to contact cloudbeds and cannot find a way to do that. I have emailed the hotel directly now to be sure I have a reservation but this is extremely stressful.

2
Date of experience: Jan 06, 2026

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Business Details

  • More than a PMS, Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. With Signals, the industry’s first AI foundation model, properties can anticipate demand, automate operations, and deliver more personal, profitable guest journeys.

    Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024). For more information, visit www.cloudbeds.com.See more

  • email support@cloudbeds.com
  • language https://www.cloudbeds.com/

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