I wish I would have seen these reviews before I signed on. I had Humana, which I loved, but they informed me that my plan would no longer be offered in 2025 so I had to find another. I wanted the same plan benefits for the same cost as I could not afford to pay more and Humana did not offer this so after comparing companies for about 2 weeks I finally chose Clover. Their co-pays for services were close to Humana and seemed to be better than others. But now I am so scared after reading these reviews AND having to deal with customer service and my coverage hasn't even begun yet! I have had over a month's worth of terrible customer service just trying to get the darn ID cards and OTC card (which apparently I see here is useless anyway) and now I have 3 sets of welcome kits and 3 sets of the dental/eye cards, and finally one ID card arrived but no OTC card that they said in a letter I should have already received. NO ONE answers their messages on their website. I have sent several message and they are ignored. At first someone answered my messages on Facebook, but the last few messages there have also been ignored. This is the worst company ever and I wish I could have kept my Humana plan. This is my Medicare Advantage choice and I wish I could change companies right now instead of having to wait for an open enrollment period.
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With most plans at $0/month, Clover is a Medicare Advantage PPO giving members more coverage for less cost, including drug and vision benefits, plus more.
