Serious lack of professionalism and breach of privacy...While Club Lime itself is a fantastic facility with a great atmosphere, I cannot recommend vanessa as a personal trainer. I’m devastated to leave a gym I genuinely loved, but her conduct made it impossible to stay.My sessions were frequently spent listening to her gossip about other clients' private business—including sensitive medical diagnoses and domestic issues—or her own grievances regarding gym rent fees and increases and personal drama. As a client with a disability, I felt completely unheard and, frankly, exploited. I invested nearly $4,000 of my pension money into her services, yet my specific physical requirements (such as focusing on my legs) were ignored in favour of her using me as an emotional sounding board.When I eventually tried to set boundaries and express how overwhelmed I felt, she showed a total lack of accountability. She turned the situation around to play the victim, attacking my character rather than addressing her professional failings. It is incredibly difficult to find a gym when you have a disability, and to have that experience ruined by such unprofessional behaviour is deeply disappointing. A huge waste of money and a distressing end to my time at this gym.
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