This review is specifically about the Georgetown DC location. BEWARE before you give this business your credit card information. I'm a fan of Club Pilates and did it for years in other cities, but the management in this location has complete contempt for customers. I have a recurring membership and needed to cancel it because I moved out of state. You can't cancel on the website so I called about a month ago and was told staff can't cancel it either, only the owner himself can do it and he's apparently very unresponsive. I e-mailed requesting the cancellatiom in writing and weeks passed with no response. Finally this weekend I was charged again for my monthly membership. I've called multiple times to complain, request they process the cancellation and refund the latest charge, and management has yet to aknowledge any of those communications. Please think twice before having your credit card information kept hostage and being charged with no ability to cancel
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Club Pilates studios offer low-impact, full-body workouts with a variety of classes that challenge your mind as well as your body.
