I signed up for Club Pilates last year in Oct and my contract was for 3 months at 169.00 a month for unlimited. I chose unlimited because of my work schedule. After the first visit for the "trial" I thought it would work out for me. I wasn't impressed with the impersonal experience, but I was willing to give it a try. I then went online to schedule the classes for Level 1 and all of the classes were full for the times that I could attend. When that happens then there's a "waiting list". I can't do that. I have to have a set schedule for myself, OR go when I can go like a regular gym where it's open for customers. I finally lost heart and decided to quit and go to a place where I didn't have to schedule or be on a waiting list. I called Club Pilates after I had problems scheduling and they had me come down and sign a form in ink to quit the club, which it would cost me NOT ONLY 100.00 but also the fee until December! Okay, fine, I went with the losses. Well, they debited my bank account 358.00 this month! 02/01/25 169.00 02/01/25 20.00 and then on 02/22/25 they took another 169.00!! After I discovered the debits called and left a voicemail. It's Monday and I did not hear back. I called again and got someone on the phone. She said she did not see my form I signed in Sept of last year and she would talk to the GM "when she got into the office." This is UNACCEPTABLE. I went online and found hundreds of complaints about their shady debiting practices and how they bilk their customers for extra funds. I'm now calling my bank. I'm disgusted at this company. I do not recommend this company and if you DO decide to join, use a debit card you can transfer funds to and then LOCK THE CARD, because they might come after your money no matter what.
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Club Pilates studios offer low-impact, full-body workouts with a variety of classes that challenge your mind as well as your body.
